Leadership Without Limits
Leading commercially when certainty wobbles, complexity is constant, and courage matters.
Data, People and Purpose Aligned
Why sustainable commercial success happens only when insight, human judgement, and organisational purpose move together.
The Connected Strategy - Commercial and Operations
Winning doesn't stop at creating a high-performing and connected commercial team..the guest experience impacts commercial outcomes too. We all need to win.
How to be Visible in the AI Ecosystem
(the elephant in the room) - If AI is answering the questions, how do you make sure you are still seen, trusted, and booked?
Innovation as a competitive advantage
Moving beyond insights and trends to embed innovation as a core commercial capability.
Under Selling Your Own Value?
Do system-driven environments benefit from strategic oversight? If you can’t explain your value, someone else will define it for you.
Stop Reporting. Start Influencing.
Translating RM decisions into executive language and commercial narratives.
Workforce Transformation & Generational Change
Leading, retaining and developing talent across generations with different core skills, work expectations and shifting role responsibilites.
Consumer Intelligence Without Guesswork
Retailers don’t guess what converts. They test, measure, learn and redesign relentlessly. What can we learn from the major retailers?
Human + AI Decision Frameworks
Designing smart partnerships between systems and people to improve speed, quality and trust.
Bridging research and real-world application.
The emerging theories, models and research shaping the next generation of revenue and commercial thinking.
Commercial Courage - Good Guy, Bad Guy?
Power, Ownership & the Battle for the Customer. Navigating distribution, rate policies and customer ownership without sacrificing trust and $$
8:00AM - 9:15AM: Commercial HUBS
Grab a coffee and choose your session.
9:30AM - 9:40AM: SUMMIT WELCOME
Melissa Kalan - Australian Revenue Management Association
9:40AM - 10.00AM: Keynote
10:00AM - 10:30AM: Keynote
10:30AM - 11:15AM BREAK
Morning Tea.
Stamp your CONNECT card.
11:15AM - 11:45AM: Session
11:45AM - 12:15PM: Keynote
12:15PM - 12:45PM: Keynote
12:45PM - 2:15PM: BREAK
Lunch.
Complete your CONNECT Card.
2:15PM - 4:15PM
Genius Zones Ask Me Anything Rountables Learning LABS GM Business Forum
